Fans criticise Taylor Swift merch after towel advertised as cotton reportedly arrives acrylic

Taylor Swift fans raise concerns after a towel advertised as 100% cotton reportedly arrived made from acrylic

Taylor Swift is facing renewed criticism from sections of her fan base after reports that a towel advertised as “100% cotton” arrived made entirely from acrylic.

The item, sold as part of “The Life of a Showgirl” merchandise line, was priced at $45. Fans shared images and descriptions online alleging the fabric did not match what was originally listed.

Supporters who raised the complaint highlighted the substantial difference between the materials, noting that cotton absorbs moisture while acrylic repels it.

Some fans compared the situation to misleading listings commonly associated with low-cost online marketplaces, arguing that they did not expect this from a major artist.

Commentary from long-time followers stated that this was not the first time they had encountered similar issues. One previously sold jacket was described by buyers as having been advertised with embroidery, only for the received product to feature a printed design instead.

According to these accounts, the product description was later edited, with fans saying no public explanation or recall followed.

Some reactions circulating online described the situation as “shocking,” “embarrassing,” and “insulting.” Others noted that if a comparable discrepancy occurred on a lower-priced retail platform, customers would typically receive a refund for false advertising.

Several fans expressed frustration that a high-profile artist could allegedly sell premium-priced products with material inconsistencies.

A number of fans have contrasted the reported merch quality with Swift’s frequent use of luxury fashion items, including high-value jewellery and designer clothing.

They said the contrast felt significant, particularly for supporters who save for extended periods to purchase official merchandise.

While some fans attribute issues to Swift’s wider team, others pointed to her previous comments stating she is hands-on with aspects of her career, including merchandising. Those critics argued that repeated concerns suggested unresolved quality-control problems.