HEC holds workshop on efficient use of citizen portal

ISLAMABAD: The Higher Education Commission (HEC) organised a day-long workshop for 25 focal persons of various universities from Islamabad, Rawalpindi and Azad Jammu Kashmir (AJK) who are working on Pakistan Citizen Portal.

The aim of organising the workshop was to make Pakistan Citizen Portal more efficient and improve its effectiveness in facilitation of the general public, overseas Pakistanis and foreigners to ensure that the public’s grievances related to the higher education sector are promptly addressed.

Various aspects of the Portal were explained to the participants to ensure prompt remedy to grievances of the public in general and to students in particular.

HEC budget cuts create difficulties for varsities

The participants discussed issues and challenges in detail and HEC assured its all-out support to resolve issues in collaboration with the Prime Minister Delivery Unit.

HEC Monitoring and Evaluation Adviser Noor Amna Malik reminded the participants that this has to be taken seriously as it will help reduce grievances and difficulties faced by students.

HEC Research and Analysis Activities director general said that resolving complaints will not only provide solutions to aggrieved people but will also help improve the quality of higher education services by obtaining feedback.  

Published in The Express Tribune, October 4^th, 2019.