Consumer court: Shop owner sued over meat grinder

LAHORE:

A consumer court has issued notice to a store owner for December 16 on a suit seeking damages of Rs40,000 for the alleged sale of a defective meat grinder.

Petitioner Mirza Habib submitted that he had bought the grinder, manufactured by National, for Rs5,000 from the store owned by Muhammad Usman on December 12, 2012, with a warrantee of five years.  Habib said that the grinder went out of order after a few days, upon which he complained to the respondent. He took the device back to the shop in Rang Mehal.

He picked it up again a few days later, after Usman told him that the grinder had been repaired by the manufacturer, the petitioner said. But the grinder went out of order again a few days later, he said.

This time, he added, the respondent refused to repair it. He asked the court to direct the respondent to pay him Rs40,000 in damages for causing stress.

Usman did not answer calls to his phone from this correspondent.

Published in The Express Tribune, November 6^th, 2013.