Closed connections: PTCL launches ‘reconnect’ campaign
Customers can get their closed landline connections restored by just paying 50% of the total outstanding amount.
ISLAMABAD:
Pakistan Telecommunication Company Limited (PTCL) has launched a campaign to enable customers to get their closed landline connections restored by just paying 50% of the total outstanding amount without any additional reconnection charges. In a press release, PTCL says the ‘Reconnect Landline Link’ campaign features a creative jingle ‘Come on People, Come on People’, sung and performed by Shahid Nazir known worldwide as ‘One Pound Fish Man’, that depicts affordability and reliability of PTCL’s landline network. “PTCL believes in nurturing local talent and this initiative is part of our broader efforts towards creating opportunities for the local talent to showcase their abilities,” commented Furqan Habib Qureshi, SEVP Commercial. “The strategic campaign portrays the significance of PTCL landline and enables our customers to return into the fold of the most reliable telecommunications network in the country,” he said.
Published in The Express Tribune, February 22nd, 2013.
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I have been a landline user even I changed my house location several times but always take PTCL connection there and it runs smoothly without any disruption.I found, rates are much affordable than any other communication mode.
@PTCL EVO: Its quite irrelevant to say about their services without having any regular experience.I am an avid user of PTCL landline as well as broadband and never faced any trouble in these services.Other thing, complaint department is responsible as I have experienced it when I want to restore my connection and they performed really well towards my matter.So, I would say PTCL services are committed and of high standard.
PTCL wants to take advantage of random closure of mobile services in Pakistan. But for that, they have to raise their standard of customer services, as people are too sick of landline which goes down and is extremely difficult to restore due to corrupt staff and poor customer services.