The Prime Minister's Performance Delivery Unit (PMDU) on Tuesday received the first quarterly (Jan-March) report of public courts (Khuli Kachehris) conducted by 32 federal intuitions.
According to the report, out of 6,911 complaints, 4,842 were resolved in public courts of federal intuitions and numerous complaints by the masses were sent to the officers concerned for resolution.
A total of 10,060 public awareness questions regarding federal intuitions were answered, with the report adding further that public hearings were conducted through Facebook Live and live telephone calls by the heads of concerned institutions.
According to the PMDU, federal intuitions held 955 e-court hearings as per the instructions of Prime Minister Imran Khan.
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Performance of the ministries of education, communications and its sub-institutions along with Motorway Police, National Highway Authority (NHA) and the National Database & Registration Authority (NADRA) was appreciated.
However, officials of the Pakistan Medical Commission and Ministry of Railways were warned over their poor performance, the PMDU stated.
Other intuitions have also been directed to improve their performance, PMDU stated.
PHOTO: EXPRESS
PHOTO: EXPRESS
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