SEOUL: Samsung Electronics will roll out a software patch to fix problems with its flagship Galaxy S10 smartphone’s fingerprint recognition, the South Korean tech giant said on Thursday.
A British user told the Sun newspaper earlier this week that a bug on her Galaxy S10 allowed it to be unlocked regardless of the biometric data registered in the device.
After buying a third-party screen protector off eBay, her husband was able to unlock her phone using his fingerprint, even though it was not registered.
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“Samsung Electronics is aware of the case of the S10’s malfunctioning fingerprint recognition and will soon issue a software patch,” the company said in a statement.
South Korea’s online-only KaKaobank, which has Kakao Corp as a major shareholder, told customers to switch off Galaxy 10 fingerprint recognition to log in to its services until the issue is resolved.
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Launched in March, Galaxy S10 series phones use an ultrasonic in-display fingerprint sensor, which Samsung has called a “revolutionary new biometric authentication feature”.
The scanner sends ultrasounds to detect 3D ridges of fingerprints to recognise users quickly, according to Samsung.
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