Galaxy S8 has a big problem and Samsung's trying to fix it

Samsung downplayed issue by blaming it on dissatisfied customers instead of the phone itself

Tech giant Samsung released its much awaited smartphone, the Galaxy S8, this month and while the new flagship doesn’t come with exploding batteries like its predecessor, it does have an issue of its own.

Some of the early Galaxy S8 owners are complaining of a reddish tint on the display. The screen on the new smartphone doesn’t seem to improve even after adjusting the red colour to the lowest setting.



Luckily, Samsung has now confirmed that it will roll out a software update to address the red screen issue. “Because there are some complaints about the red-tinted screens, we decided to upgrade the software next week for all Galaxy S8 clients,” a Samsung spokesperson told The Korea Herald.

The South Korean manufacturer sent an announcement to all of its Samsung Service Centers, saying, “There will be an additional update to make colour revisions more minutely at the end of April.”



The update which is expected next week, will expand the colour range so that Galaxy S8 users can adjust the red colour to even a lower level.

The company has, however, downplayed the issue by blaming it on dissatisfied customers rather than the phone itself. “We will upgrade the software because of some dissatisfied customers although there is no problem in the phone itself,” said the company.