After the fire: Helplines, banking services, internet suspended for many
Online transactions were suspended in several banks.
LAHORE:
Much to the frustration of hundreds of thousands of Pakistan Telecommunication Company Limited subscribers the services affected by a fire at its cyber centre have yet to be restored.
The one-link banking system, phone landlines, EVO internet service, online transactions and almost all help lines remained suspended on the third day after the fire. The routers of a telecom company that were burned in the fire were unable to provide cell phone services to thousands of its consumers. Police and Rescue-1122 officials tried to shift their respective helplines to mobile phone networks but could only partially activate them. They said few calls were able to get through and there was a problem with the reception. Edhi, Railways, PIA inquiry, PTCL inquiry and most of the government departments’ phones too remained dysfunctional. Online transactions were suspended in several banks.
Published in The Express Tribune, October 1st, 2014.
Much to the frustration of hundreds of thousands of Pakistan Telecommunication Company Limited subscribers the services affected by a fire at its cyber centre have yet to be restored.
The one-link banking system, phone landlines, EVO internet service, online transactions and almost all help lines remained suspended on the third day after the fire. The routers of a telecom company that were burned in the fire were unable to provide cell phone services to thousands of its consumers. Police and Rescue-1122 officials tried to shift their respective helplines to mobile phone networks but could only partially activate them. They said few calls were able to get through and there was a problem with the reception. Edhi, Railways, PIA inquiry, PTCL inquiry and most of the government departments’ phones too remained dysfunctional. Online transactions were suspended in several banks.
Published in The Express Tribune, October 1st, 2014.