Redressal: IESCO sets up one-window operation centres
Strict action will be taken against officials in case of any negligence regarding complaints
ISLAMABAD:
The chief executive officer of the Islamabad Electric Supply Company (Iesco) has said they have established one-window operation centres in its region to address and redress customer complaints to avoid any difficulty to power users.
In case of any compliant unattended by officials people should contact Riaz Qadeer Bukhari, additional director-general customer services, at 0331-5210365 and 051-9252915 and Waheed Akram, manager customer services and marketing, at 0331-5210351.
Published in The Express Tribune, August 28th, 2014.
The chief executive officer of the Islamabad Electric Supply Company (Iesco) has said they have established one-window operation centres in its region to address and redress customer complaints to avoid any difficulty to power users.
Strict action will be taken against officials in case of any negligence regarding complaints, said a press release issued on Wednesday.
The centres have been established at all customer services offices, subdivisions and circles so correction of electricity bills and any other compliant could be redressed.
The Iesco chief has directed officials to redress complaints in a good manner.
In case of any compliant unattended by officials people should contact Riaz Qadeer Bukhari, additional director-general customer services, at 0331-5210365 and 051-9252915 and Waheed Akram, manager customer services and marketing, at 0331-5210351.
Published in The Express Tribune, August 28th, 2014.