Punjab Minister for Labour and Manpower Raja Ashfaq Sarwar on Friday expressed displeasure over the abysmal process of complaint redressal in Ramazan Bazaars. He said complaint boxes must be displayed prominently and stationery must be made available.
The minister was visiting Ramazan Bazaars in Khurrianwala and Chak Jhumra.
Sarwar visited complaint cells and inspected the grievance registers. The minister said only assistant commissioners could open complaint boxes and address grievances. He said this would maintain and improve the quality of operations. A number of other lawmakers and party workers were present on the occasion.
He said the government had taken steps to discourage overpricing and measures had been taken to provide the public with necessities at subsidised rates. The minister inspected prices, quality and quantity of produce being sold in the bazaars. He directed the relevant staff to inspect and maintain the quality of commodities being sold.
Sarwar checked and verified weight inspection tools. Local district authorities informed Sarwar about the mechanisms in place to ensure uninterrupted supply of basic necessities. They assured the minister that standards were being maintained and operations were being monitored regularly to extend every possible facility to the public.
Published in The Express Tribune, July 5th, 2014.
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