Consumer court: Mobile phone store sued for Rs100,000
Petitioner says he was sold a defective second-hand Blackberry.
Petitioner says he was sold a defective second-hand Blackberry. PHOTO: AFP
LAHORE:
A mobile phone store has been sued for Rs100,000 for allegedly selling a defective phone.
Petitioner Muhammad Sarfaraz submitted to a consumer court that he had bought the second-hand Blackberry for Rs10,000 from Muhammad Jahangir at Pakistan Mobile in Chauburji about a month ago.
He said that Jahangir told him that the phone was in good condition, and if it developed a fault, he would fix it or replace it.
On this assurance, the petitioner said, he bought the phone.
After a few days, he said, he discovered that some of the keys were not working and the phone camera had a problem. He complained to the respondent, who called him to his shop. But there, Jahangir refused to replace the phone and denied giving him any warrantee.
The petitioner asked the court to direct the respondent to pay him Rs100,000 in damages for causing stress and for deceiving him.
Talking to The Express Tribune, Jahangir denied selling Sarfaraz a defective phone or giving him a warrantee. He said that he had told Sarfaraz to check the phone before buying it.
Published in The Express Tribune, October 24th, 2013.
A mobile phone store has been sued for Rs100,000 for allegedly selling a defective phone.
Petitioner Muhammad Sarfaraz submitted to a consumer court that he had bought the second-hand Blackberry for Rs10,000 from Muhammad Jahangir at Pakistan Mobile in Chauburji about a month ago.
He said that Jahangir told him that the phone was in good condition, and if it developed a fault, he would fix it or replace it.
On this assurance, the petitioner said, he bought the phone.
After a few days, he said, he discovered that some of the keys were not working and the phone camera had a problem. He complained to the respondent, who called him to his shop. But there, Jahangir refused to replace the phone and denied giving him any warrantee.
The petitioner asked the court to direct the respondent to pay him Rs100,000 in damages for causing stress and for deceiving him.
Talking to The Express Tribune, Jahangir denied selling Sarfaraz a defective phone or giving him a warrantee. He said that he had told Sarfaraz to check the phone before buying it.
Published in The Express Tribune, October 24th, 2013.