Spare Parts: Consumer court orders workshop owner to pay damages
Ishaq was accused of ostensibly charging Rs30,700 for the car’s fuel injector, plugs, a belt, and some other parts.
Ahmed said that he had to pay the amount as Ishaq refused to let him take his car back. DESIGN: ESSA MALIK
LAHORE:
A consumer court on Wednesday directed the proprietor of Ishaq Autos to pay Rs55,700 to the petitioner for charging him for some car parts that the respondent had falsely claimed to have replaced.
Petitioner Muneeb Ahmed submitted that he visited Muhammad Ishaq’s workshop on June 13, 2012, and asked him to fix a minor problem in his Vitz car. Ahmed said that Ishaq told him to leave the car at the workshop overnight. When he went to pick up his car, Ahmed says, Ishaq had billed him Rs30,700 ostensibly for changing the car’s fuel injector, four plugs, a belt, air filter and some other parts.
“When I asked Ishaq to produce the receipt for the parts, he flared up and refused to show me,” said Ahmed, “When I asked him to produce the parts he claimed to have replaced, he did not.”
Ahmed said that he had to pay the amount as Ishaq refused to let him take his car back.
He prayed the court to direct Ishaq to pay Rs100,000 as damages and Rs30,700 that Ishaq had charged him.
Ex-parte proceedings were initiated as no one appeared on Ishaq’s behalf.
The court directed him to pay Ahmed the Rs30,700 he had paid and Rs25,000 as compensation for the inconvenience.
Published in The Express Tribune, May 16th, 2013.
A consumer court on Wednesday directed the proprietor of Ishaq Autos to pay Rs55,700 to the petitioner for charging him for some car parts that the respondent had falsely claimed to have replaced.
Petitioner Muneeb Ahmed submitted that he visited Muhammad Ishaq’s workshop on June 13, 2012, and asked him to fix a minor problem in his Vitz car. Ahmed said that Ishaq told him to leave the car at the workshop overnight. When he went to pick up his car, Ahmed says, Ishaq had billed him Rs30,700 ostensibly for changing the car’s fuel injector, four plugs, a belt, air filter and some other parts.
“When I asked Ishaq to produce the receipt for the parts, he flared up and refused to show me,” said Ahmed, “When I asked him to produce the parts he claimed to have replaced, he did not.”
Ahmed said that he had to pay the amount as Ishaq refused to let him take his car back.
He prayed the court to direct Ishaq to pay Rs100,000 as damages and Rs30,700 that Ishaq had charged him.
Ex-parte proceedings were initiated as no one appeared on Ishaq’s behalf.
The court directed him to pay Ahmed the Rs30,700 he had paid and Rs25,000 as compensation for the inconvenience.
Published in The Express Tribune, May 16th, 2013.