Pak pilgrims slam Hajj arrangements

Pakistani pilgrims performing Hajj 2026 lodged a series of complaints against Religious Affairs Minister Sardar Yousaf over what they described as poor arrangements during the pilgrimage, with some pilgrims also announcing plans to move court against the authorities.

The pilgrims said they had paid as much as Rs1.2 million each for Hajj but were still facing serious difficulties due to inadequate facilities and mismanagement. Complaints ranged from poor accommodation and delayed transport services to substandard food and a lack of administrative support.

According to the pilgrims, the beds provided to them were uncomfortable, and transport was not arriving on time, causing considerable hardship during the pilgrimage. They further alleged that low-quality food was being served and claimed that on several occasions, they were even provided burnt meals.

"We have no one here to look after us and have been left helpless," the pilgrims complained, adding that despite repeatedly raising concerns, their grievances were not being addressed by the authorities.

In response to the growing criticism, Religious Affairs Minister Sardar Yousaf assured pilgrims that their complaints would be resolved and promised action over the poor arrangements.

"I will take action over the inadequate arrangements," the minister said while responding to the complaints regarding Hajj management.

Yousaf visited camps of Pakistani pilgrims in Mina and Arafat and reviewed arrangements and facilities being provided during the most important days of Hajj.

The minister met pilgrims, listened to their concerns and directed officials on the spot to immediately resolve complaints or operational issues faced by Pakistani pilgrims. He said a proper complaint-management system had been established for pilgrims and added that arrangements during this year's Hajj had remained highly satisfactory.

Talking to APP, the minister said Pakistan was making continuous efforts every year to improve Hajj facilities and pilgrim services and noted that better arrangements had been ensured during Hajj 1447 AH.

In a related development, Interior Minister Mohsin Naqvi visited the camps of Pakistani pilgrims in Mina, where he reviewed arrangements. (With input from APP)