Twitch CEO Dan Clancy admits platform 'failed' Emiru after TwitchCon assault, promises major security overhaul
-Twitch
Twitch CEO Dan Clancy has publicly apologized to streamer Emiru after she was assaulted during a meet and greet at TwitchCon 2025, admitting that the platform “failed” both in preventing the incident and in its response afterward.
The incident occurred at the San Diego Convention Center, where a man crossed multiple barriers to grab Emiru without consent before leaving the venue.
Although Twitch initially claimed the assailant was “immediately detained,” Emiru later revealed that he was allowed to walk away and was not apprehended until hours later, prompting backlash from both fans and fellow creators.
In a statement posted on X, Clancy took full accountability for the situation.
“First, I want to be upfront and take accountability for the security incident that occurred during Emiru’s meet and greet. It shouldn’t have happened and we take that very seriously,” he wrote. “We failed, both in allowing it to occur, and in our response following. We mismanaged our communications about the incident, and that includes the comments I made. I apologize to Emiru for all that took place.”
First, I want to be upfront and take accountability for the security incident that occurred during Emiru’s Meet and Greet. It shouldn’t have happened and we take that very seriously. We failed, both in allowing it to occur, and in our response following. We mismanaged our…
Clancy further outlined several changes that will be implemented for future TwitchCon events, including a comprehensive review of how signups, layouts, and security procedures are handled.
The company is also conducting a broader analysis of overall event safety, with an emphasis on ensuring a secure environment for attendees.
While specific security details will remain confidential for safety reasons, Clancy pledged that Twitch will inform the community about any updates that directly affect participants.
He also noted that the company is reevaluating how IRL (in-real-life) streaming is managed at conventions, as well as improving accessibility across venues.
The apology follows widespread criticism of TwitchCon’s handling of safety issues. Prominent creators such as Valkyrae, Hasan, QTCinderella, and Asmongold dropped out of the event prior to its start, citing concerns about lax security. Past conventions have also faced scrutiny over incidents involving harassment and safety breaches.
Whether Twitch’s renewed commitment to security will restore public confidence remains uncertain, but Clancy emphasized that protecting the community is now a top priority.
“You put a lot of trust in us by attending TwitchCon, and we take our responsibility to keep you safe seriously,” he said.
Twitch has promised further updates as it reviews safety, accessibility, and streaming practices for future conventions.