The National Database and Registration Authority has announced plans to increase the number of registration counters in Karachi from the current 359 to 550 by the end of the ongoing fiscal year, in a move aimed at facilitating citizens and enhancing service delivery.
According to NADRA officials, the existing counters are operational in various mega and National Registration Centres throughout the city. As part of a wider effort to digitise and modernise its services, NADRA is also set to introduce a range of new online facilities.
Among the most significant is the launch of an online “Proof of Life” feature via the Pak Identity mobile application, designed primarily to facilitate pensioners, particularly those who face challenges in fingerprint verification due to age or health conditions.
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Speaking to The Express Tribune, NADRA’s Director of Media Syed Shabahat Ali said the new feature would provide a long-term solution for senior citizens who encounter biometric or technical difficulties.
He further revealed that arrangements are being made to allow close family members, such as a son or daughter, to assist elderly users in completing the digital verification process.
Ali urged citizens to ensure that all important events, such as births, marriages, marital status changes, and deaths, are duly registered with their respective union councils, as these form the foundation for accurate data within NADRA’s digital system.
NADRA has started local manufacturing of ATM-style Self-Service Kiosks to facilitate identity card renewals and other registration services without the need for in-person interaction.
Initially, the kiosks will be installed at Karachi mega centres, followed by a wider rollout at airports, railway stations, shopping malls, and other public spaces.
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