AI adoption in public service stressed

LAHORE:

Punjab Governor Sardar Saleem Haider Khan has stressed the need for adopting artificial intelligence (AI) to promote innovation, transparency and efficiency in public service sectors.

Addressing the closing session of the third annual Public Policy Conference organised by the National Institute of Public Policy (NIPP) on Wednesday, he termed AI a game-changing force in governance and policy implementation, especially in combating climate change and reforming administrative systems.

"Artificial intelligence has revolutionised every aspect of modern life. We must harness this technology to bring efficiency, transparency and innovation to our public institutions," he said.

Governor Saleem Haider called for enhanced investment in AI research and development. "If we are to compete globally, we must invest in developing our AI capabilities," he added.

He urged civil servants to serve with compassion and professionalism, stating that bureaucracy must rebuild public trust through character and conduct.

He shared recent initiatives to improve public accessibility to governance, including opening the Governor House to citizens and directing staff to maintain courteous interactions with visitors.

He also emphasised distinction between individual and broader political narratives.