Customs, KCCI unite to boost exports

In a collaborative effort to strengthen Pakistan's export sector, Chief Collector of Customs (Export) Mohammad Sadiq reaffirmed the commitment of customs authorities to work closely with the Karachi Chamber of Commerce and Industry (KCCI) to promote seamless trade operations.

Speaking at a meeting during his visit to the KCCI, the chief collector emphasised the longstanding, respectful relationship between the customs department and the Karachi Chamber and stressed the importance of collective responsibility for addressing the challenges faced by exporters.

"Our meetings are not about assigning blame but about acknowledging that improvements must be a shared endeavour. Exports are the lifeline of our economy and for decades we have worked relentlessly to facilitate hassle-free processes for exporters, both in Karachi and across the upcountry," he stated.

Highlighting recent initiatives, Collector Customs (Export) Irfan Javed informed participants that a 24-hour help desk had been established at the customs headquarters to offer immediate support to exporters. Contact details are readily available and a dedicated WhatsApp group comprising the chief collector, senior officials and exporters ensures the real-time resolution of issues.

"We are committed to addressing concerns promptly, including coordinating with drug enforcement agencies to minimise redundant inspections," he said.

Discussing the rebate process, Irfan Javed explained that 90% of rebate payments were routed through the State Bank of Pakistan (SBP) with final approvals resting with the federal government.

Earlier, KCCI President Jawed Bilwani emphasised that while remittances were valuable, sustainable economic strength must come from an export-driven strategy aimed at achieving a positive trade balance.

"Exporters must be fully supported and unnecessary hurdles or harassment must be eradicated. At the same time, individuals engaging in malpractice must be identified and held accountable to preserve Pakistan's reputation globally," he stressed.

Bilwani also highlighted the key operational challenges faced by exporters, including excessive per-day charges, delays in examination procedures and high logistic costs, particularly for perishable goods.

He urged enhanced coordination between the customs and cargo handlers to ensure swift clearance, thereby safeguarding product quality.

Bilwani praised the formation of a quick-response WhatsApp group, linking focal persons from each association, and described it as a game changer for real-time resolution of exporters' issues.