Google rolls out solution for restoring lost Drive files

Users can access alternative recovery methods and troubleshooting on Google's support page

Google Drive

Google has updated Drive with a feature to restore lost files from the service, but this requires the availability of local storage and the use of the command line interface.

Upon installing the latest version of Google Drive for Windows or macOS, users are advised to utilize the application's recovery feature. To do this, click on the Google Drive icon in the menu bar. Then, while holding the Shift key, select 'Settings' and choose the 'Recover from backups' option. If the process starts successfully, a message stating 'Recovery has started' will appear.

After the recovery process is complete, Google will place all retrieved files into a newly created folder labelled 'Google Drive recovery.'

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In case of any problems, Google suggests providing feedback via the Drive desktop application. This can be accomplished by including the hashtag #DFD84 and ensuring that the option to include diagnostic logs is checked. Additionally, Google's support page details an alternative method for data recovery using the command line interface, along with various troubleshooting steps.

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