Karachi bakery in hot water for refusing to write 'Merry Christmas' on cake

An employee of the bakery chain reportedly refused to do the icing, citing 'kitchen order'

News Desk December 23, 2021
This undated photo shows the inside view of a Delizia store. PHOTO: DELIZIA/EVENTRONE

Delizia, a Karachi-based chain of bakeries, has found itself in hot water after one of its employees allegedly refused to write 'Merry Christmas' on a cake, citing an 'order from the kitchen'.

The incident was reported by a woman customer who went to the bakery's DHA branch to get a cake to make the most of the occasion.

According to the customer, she went to the store located in Khayaban-e-Jami branch to get the cake but the worker refused to inscribe the words on her cake, citing an "order" from the kitchen to not do so.

The incident caused an uproar on social media platforms, with people expressing shock at the occurrence, while Delizia is yet to respond on the development with a formal stance.

Surprisingly, this isn't the first time that the company faced backlash over the refusal to 'do the icing'.

In 2018, a woman was refused the 'Merry Christmas' icing and told that it was so, on the "company's instructions".

While some Twitterati called out Delizia for failing to comply with the demand, others simply attributed the refusal to the bakery being 'short of icing'. Some went as far to call for a boycott of the company. One social media user shared that it was an individual's act and didn't represent the 'company's policy'.



Basit Ali | 1 year ago | Reply

If this is individual act or company s policy no body has right to criticize them.. if they did not write merry Christmas this is their belief as they are Muslims. If your belief allow you to say Merry Christmas then you do. This is all about beliefs.

Zunaira Noor | 1 year ago | Reply

If any act is not allowed in religion the per from other religion should respect that by not doing it......she can go somewhere else who happily do what she wants. Applause to delizea for standing firmly.

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