‘Open courts policy to provide quick justice’

DIG operations directs officers to ensure their presence to address issues of complainants

LAHORE: DIG Operations Lahore Muhammad Waqas Nazir has said the purpose of open courts was to provide citizens easy access to the high officials to redress their grievances.

He said usually police officers remain busy in administrative affairs including field visits and inspections. Therefore, on the directions of Punjab Chief Minister Usman Buzdar, the open court would be held on Friday on a regular basis. He directed the police officers to ensure their presence to solve the problems of the complainants at these open courts.

He said that 90% of complaints of the citizens were related to the cases regarding property disputes and business affairs. The DIG Operations Lahore Waqas Nazir held consecutive 8th open court at his office and listened to the problems of the complainants. He issued orders to the Police officers concerned on the spot to address the genuine grievances of the citizens.



The DIG Operations Lahore said he has been listening to the problems of the complainants at his office on daily basis following the open door Policy of the Punjab government and also holding open court on every Friday on regular basis.

DIG Nazir said improvement has been seen in the provision of justice at police stations due to the administrative reforms introduced in the functioning of Lahore Police.

He said it was the prime responsibility of police officers and officials to listen to the problems of every complainant and take immediate actions on merit in accordance with the law.

He directed all the police officers and officials of Lahore Police including SHOs to behave politely with complainants otherwise strict disciplinary action would be taken against them.

Published in The Express Tribune, March 2^nd, 2019.