Pakistan Citizen Portal crosses 100,000 resolved complaints mark: PM
Imran Khan urges nation to use official account of Prime Minister Development Unit for effective complaints' response
Prime Minister Imran Khan on Monday announced that the Pakistan Citizen Portal (PCP) Application has successfully addressed more than 100,000 complaints thus far.
In a tweet, he urged the nation to use official account of Prime Minister Development Unit for effective complaints' response.
PM launches Pakistan Citizens' Portal to address public complaints
The prime minister said the development marked the highest and fastest grievance redressal in the country’s history within a short span of only 60 days.
PCP, launched in October this year by the government, is a complete grievance redressal system, which is connected with all the government departments and monitored by the Prime Minister Office.
People lodge complaint through a smartphone app, website, e-mail and Facebook. A complaint can also be registered through a toll free number. All complaints are resolved in a given timeframe and a transparent manner to the satisfaction of the complainant.
In a tweet, he urged the nation to use official account of Prime Minister Development Unit for effective complaints' response.
PM launches Pakistan Citizens' Portal to address public complaints
The prime minister said the development marked the highest and fastest grievance redressal in the country’s history within a short span of only 60 days.
PCP, launched in October this year by the government, is a complete grievance redressal system, which is connected with all the government departments and monitored by the Prime Minister Office.
People lodge complaint through a smartphone app, website, e-mail and Facebook. A complaint can also be registered through a toll free number. All complaints are resolved in a given timeframe and a transparent manner to the satisfaction of the complainant.