Britain's Royal Mail bans delivery of Samsung Galaxy Note 7s

Making it potentially difficult for many Britons to return the recalled devices


Reuters October 12, 2016
A customer tries out a Samsung Electronics' Galaxy Note 7 at the company's headquarters in Seoul, South Korea, October 10, 2016. PHOTO: REUTERS

Royal Mail Plc, operator of Britain's main postal service, said on Wednesday it had banned the delivery of Samsung Electronics Co's Galaxy Note 7 smartphones through its network for safety reasons, making it potentially difficult for many Britons to return the recalled devices.

Samsung sends customers fireproof boxes for Note 7 return

Samsung recalled about 2.5 million Note 7s last month after reports some had caught fire due to faulty lithium batteries, and the company said on Tuesday it would stop making the devices after fires were reported in replacement phones.

Samsung slashes profit estimate after Note 7 disaster

Royal Mail said the ban also applied to its Parcel force UK and international courier service.

Samsung China to recall all 190,984 Galaxy Note 7 phones sold in mainland China

The company said it would ask customers to detail the contents of their packages to ensure that hazardous items such as faulty lithium batteries were not transported.

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