Samsung Note 7: Third 'safe' replacement catches fire
This is the third incident of a replacement Note 7 catching fire after company's recall
This is the third incident of a replacement Note 7 catching fire after Samsung's recall. PHOTO: WKYT
Following the news that another Note 7 replacement device caught fire, Samsung is in trouble again.
The device belonged to Michael Klering from Kentucky, United States, who had it a for a little over a week. Speaking to WKYT about the incident, Klering said he woke at 4am to find his bedroom filled with smoke. “The entire room just covered in smoke, smells awful. I look over and my phone is on fire”.
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He added, “The phone is supposed to be the replacement, so you would have thought it would be safe. It wasn’t plugged in. It wasn’t anything, it was just sitting there".
Klering started feeling sick later in the day after which he went to a hospital where he was diagnosed with acute bronchitis caused by smoke inhalation.
Samsung contacted Klering after the incident and requested to take the device to which he refused. However, the company did pay him to get the phone x-rayed.
The most disturbing part of the entire incident though was when Klering received a message from a Samsung representative, which was clearly not supposed to go to him.
That message read: Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it
"It made me think you know they're not taking this serious enough and it's time to move on," Klering said.
He is now seeking legal help and wants to bring the issue to light so that it doesn’t happen to someone else.
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"They're in kid’s pockets, people's cars, all kinds of things. We saw with the first ones. Samsung needs to do something to get these off the market,” Klering said.
This is the third incident of a replacement Note 7 catching fire after Samsung carried a global recall for its flagship device that suffers from overheating batteries.
This article originally appeared on WKYT
The device belonged to Michael Klering from Kentucky, United States, who had it a for a little over a week. Speaking to WKYT about the incident, Klering said he woke at 4am to find his bedroom filled with smoke. “The entire room just covered in smoke, smells awful. I look over and my phone is on fire”.
Samsung flags profit jump despite damaging recall
He added, “The phone is supposed to be the replacement, so you would have thought it would be safe. It wasn’t plugged in. It wasn’t anything, it was just sitting there".
Klering started feeling sick later in the day after which he went to a hospital where he was diagnosed with acute bronchitis caused by smoke inhalation.
Samsung contacted Klering after the incident and requested to take the device to which he refused. However, the company did pay him to get the phone x-rayed.
The most disturbing part of the entire incident though was when Klering received a message from a Samsung representative, which was clearly not supposed to go to him.
That message read: Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it
"It made me think you know they're not taking this serious enough and it's time to move on," Klering said.
He is now seeking legal help and wants to bring the issue to light so that it doesn’t happen to someone else.
Florida man sues Samsung, says Galaxy Note 7 exploded
"They're in kid’s pockets, people's cars, all kinds of things. We saw with the first ones. Samsung needs to do something to get these off the market,” Klering said.
This is the third incident of a replacement Note 7 catching fire after Samsung carried a global recall for its flagship device that suffers from overheating batteries.
This article originally appeared on WKYT