This is the world's best airline
The survey underscores the consistency of the quality service among the world's top carriers
PHOTO: REUTERS
Emirates was voted the world’s best airline at the annual Skytrax World Airline Awards.
The international airline, based in Dubai, won the top honours at Tuesday's Skytrax World Airline Awards ceremony at the Farnborough International Airshow in England.
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"The Middle East airlines have continued to dominate," said Edward Plaisted, Skytrax CEO. "Virgin America continues dominating on the customer side in North America. Turkish Airlines is a big favourite," he added.
According to Plaisted, the survey underscores the consistency of the quality service among the world's top carriers.
This is the fourth time Emirates has won this top prize in the awards history.
Sir Tim Clark, President of Emirates said, "We are honoured to be recognised by the prestigious Skytrax awards. Emirates has always put our customers at the heart of what we do, and we work hard to deliver the very best experience possible to our customers at every touchpoint, every day, all around the world.”
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“We constantly invest in our product and services, both on the ground and in the air. We listen carefully our customers, and then relentlessly challenge ourselves to deliver and exceed expectations. The fact that these awards are based on the direct feedback from passengers is gratifying and wonderful recognition for all of the hard work that’s gone into creating the Emirates experience,” he added.
The winner is determined judging airlines on 73 categories, including the best economy class onboard, catering, best seats, best airline staff and cabin cleanliness.
The Skytrax Awards were established in 1999 and are compiled from the world’s largest airline passenger satisfaction survey, and operate “independent of airline involvement, sponsorship or third-party influence.”
Here are the top 10 airlines:
1. Emirates
2. Qatar Airways
3. Singapore Airlines
4. Cathay Pacific
5. ANA All Nippon Airways
6. Etihad Airways
7. Turkish Airlines
8. EVA Air
9. Qantas Airways
10. Lufthansa
This beautiful new plane has a feature we’ve never seen before
Other winners included:
Transatlantic Airline: Lufthansa
Transpacific Airline: Eva Air
North American Regional Airline: Porter Airline
Airline Staff in Asia: ANA airlines
Regional European Airline: Aegean
Airline lounge: Star Alliance
Airline in Southern Europe: Turkish Airlines
Airline in Northern Europe: FinnAir
Airline in Western Europe: Lufthansa
Airline in Eastern Europe: Aeroflot
Airline in Africa: South African Airways
Airline in Australia/Pacific: Qantas
Airline in Central Asia: Air Astana
Airline in China: Hainan Airlines
Airline in Central America/Caribbean: Copa Airlines
Airline in S. America: LAN Airlines
Airline in N. America: Virgin America
Airline in Asia: Singapore Airlines
Airline in Middle East: Emirates
Airline in Europe: Turkish Airlines
Low-cost airline in Australia & Pacific: JetStar Airways
Low-cost airline in Asia: AirAsia
Low-cost airline in Central Asia & India: IndiGo
This article originally appeared on CNN.
The international airline, based in Dubai, won the top honours at Tuesday's Skytrax World Airline Awards ceremony at the Farnborough International Airshow in England.
Gay couple ‘humiliated’ by Emirates staff in Dubai
"The Middle East airlines have continued to dominate," said Edward Plaisted, Skytrax CEO. "Virgin America continues dominating on the customer side in North America. Turkish Airlines is a big favourite," he added.
According to Plaisted, the survey underscores the consistency of the quality service among the world's top carriers.
This is the fourth time Emirates has won this top prize in the awards history.
Sir Tim Clark, President of Emirates said, "We are honoured to be recognised by the prestigious Skytrax awards. Emirates has always put our customers at the heart of what we do, and we work hard to deliver the very best experience possible to our customers at every touchpoint, every day, all around the world.”
Passenger dies aboard Dubai-bound Qantas flight
“We constantly invest in our product and services, both on the ground and in the air. We listen carefully our customers, and then relentlessly challenge ourselves to deliver and exceed expectations. The fact that these awards are based on the direct feedback from passengers is gratifying and wonderful recognition for all of the hard work that’s gone into creating the Emirates experience,” he added.
The winner is determined judging airlines on 73 categories, including the best economy class onboard, catering, best seats, best airline staff and cabin cleanliness.
The Skytrax Awards were established in 1999 and are compiled from the world’s largest airline passenger satisfaction survey, and operate “independent of airline involvement, sponsorship or third-party influence.”
Here are the top 10 airlines:
1. Emirates
2. Qatar Airways
3. Singapore Airlines
4. Cathay Pacific
5. ANA All Nippon Airways
6. Etihad Airways
7. Turkish Airlines
8. EVA Air
9. Qantas Airways
10. Lufthansa
This beautiful new plane has a feature we’ve never seen before
Other winners included:
Transatlantic Airline: Lufthansa
Transpacific Airline: Eva Air
North American Regional Airline: Porter Airline
Airline Staff in Asia: ANA airlines
Regional European Airline: Aegean
Airline lounge: Star Alliance
Airline in Southern Europe: Turkish Airlines
Airline in Northern Europe: FinnAir
Airline in Western Europe: Lufthansa
Airline in Eastern Europe: Aeroflot
Airline in Africa: South African Airways
Airline in Australia/Pacific: Qantas
Airline in Central Asia: Air Astana
Airline in China: Hainan Airlines
Airline in Central America/Caribbean: Copa Airlines
Airline in S. America: LAN Airlines
Airline in N. America: Virgin America
Airline in Asia: Singapore Airlines
Airline in Middle East: Emirates
Airline in Europe: Turkish Airlines
Low-cost airline in Australia & Pacific: JetStar Airways
Low-cost airline in Asia: AirAsia
Low-cost airline in Central Asia & India: IndiGo
This article originally appeared on CNN.