Replacements: Apple to fix faulty iPhone 5 models

Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models.


Afp April 28, 2014

SAN FRANCISCO: Apple has offered to fix some older iPhone 5 smartphones with flawed on-off buttons. The California-based company said a small percentage of iPhone 5 models manufactured through March of 2013 may have on-off buttons that stop working or work intermittently, in a posting on its support website. “Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models that exhibit this issue and have a qualifying serial number,” it said on the website. The support web page contained instructions for iPhone 5 owners, along with a way to check serial numbers to determine if smartphones qualify for free repair. The process began Friday in the US and Canada and will begin in other countries on May 2, according to Apple. In mid-2010, Apple put off dealing with concerns about iPhone 4 reception problems and the ensuing controversy came to be dubbed ‘Antennagate’.

Published in The Express Tribune, April 27th, 2014.

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