Consumer court: Notice issued in air conditioner case

LAHORE: A consumer court on Wednesday issued notices to the chief executive of Orient Group of Companies and the proprietor of Lahore Centre for September 2 on a suit seeking damages of Rs137,500 for selling a defective split air conditioner.

Petitioner Shabbir Muhammad submitted that he bought an Orient split air conditioner from the Lahore Centre in Abid Market, Temple Road, on April 4, 2012, for Rs37,500. It had a three-year warranty as well as a warranty on service and spare parts for a year. Shabbir said that the air conditioner stopped working after a few weeks. He said he complained to the proprietor, who fixed the air conditioner. But the air conditioner stopped working soon after that, he said, and the proprietor did not respond to his request to fix it and later refused to help him. Shabbir prayed the court to direct the respondent to pay Rs37,500, the price of the air conditioner, and Rs100,000 as damages. Despite several attempts to contact the proprietor, no one attended his phone.

Published in The Express Tribune, June 27^th, 2013.