Communication: One Stop Shop inaugurated

"At PTCL, we strive to deliver customer friendly services,” says Al Suwaidi.

ISLAMABAD: Pakistan Telecommunications Company Limited (PTCL) inaugurated a revamped PTCL One Stop Shop (OSS) located in the PTCL CTH Building, near The Mall on Monday in Lahore, a press release said. The release said that the PTCL’s nation-wide One-Stop Shops are considered the public face of the company. PTCL OSS’s are facilitating customers by offering them quality products and services in billing adjustments, fault rectification, new service requests, duplicate bills, billing installments and payments all under one roof. “PTCL has a long tradition of differentiating itself from its competitors by offering innovative products to its customers”, said PTCL Commercial senior executive vice president (SEVP) Naveed Saeed while inaugurating the One Stop Shop. “Our new One Stop Shops are designed to provide seamless and speedy services to our customers”, he added. PTCL Business Central Zone SEVP Jamal Abdalla Salim Hussain Al Suwaidi said, “Our focus is always our customers and at PTCL, we strive to deliver customer friendly services”.

Published in The Express Tribune, December 19^th, 2012.