Notice issued to car service over missing parts

‘Car arrived from police with parts already missing’.

Our Correspondent April 25, 2012


A consumer court on Wednesday issued notice to the proprietor of Al-Jalil Goods and Car Courier Services for May 12 in a suit seeking damages of Rs69,700 for parts stolen from the petitioner’s car.

Petitioner Jamshaid Akhtar submitted to the court that his Suzuki Khyber was stolen from Lahore and recovered by the police in Peshawar. He said he hired Dewan Goods of Peshawar to send the car to Al-Jalil Goods in Lahore. On February 21, he collected his car from the Al-Jalil office, but the ignition key, spare tyre, hydraulic jack, rod and spanner were missing. He said he asked the respondent about the missing items, but he did not listen to him. He said that the respondent’s negligence had resulted in the loss of the items.

Akhtar asked the court to direct the respondent to return the lost accessories, failing which it should reimburse him for the items and pay damages for providing a faulty service. He sought Rs19,700 in reimbursements and Rs50,000 in damages. Sheikh Jalil, the proprietor of Al-Jalil Goods and Car Courier Services, denied responsibility for the lost parts. He said that the parts were missing when the car arrived from Peshawar, though a checklist sent by Dewan Goods indicated that the parts had been present when the car was sent. Muhammad Iftikhar, the proprietor of Dewan Goods, told The Express Tribune that when the police sent the car to them to send to Lahore, the spare tyre and jack were missing.

He said that he had asked the police where the parts were, and they had responded that they would find them, but that he shouldn’t mention them as missing in the checklist. He said that he had spoken to Sheikh Jalil on Wednesday and asked him to give the petitioner a hydraulic jack and a spare tyre.

Published in The Express Tribune, April 26th, 2012. 

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