Zone 1 Commissioner Shafqat Mehmood told reporters that all tax payers could now drop their complaints and suggestions into the boxes for prompt redress. He said the new procedure had started yielding results already and the department had begun acting on the suggestions posted by local residents.
“I hope the new boxes will mean that the department will finally communicate with tax payers. We are acting directly on complaints filed by residents,” he said.
He said that he had directed the complaint cell in-charge Nadeem Shahid to resolve all the problems being faced by tax payers on a priority basis.
Published in The Express Tribune, January 22nd, 2012.
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