Sindh launches AI-backed e-ticketing system in Karachi

TRACS is aimed at transparency, accountability, safer roads

KARACHI:

Chief Minister Syed Murad Ali Shah inaugurated the Traffic Regulation and Citation System (TRACS) at the Central Police Office on Monday, marking a significant step in the province's digital transformation and governance reforms.

Calling it "more than just a technological upgrade," the chief minister said TRACS reflects Sindh's commitment to transparency, modernisation, and citizen-centric governance.

The new system replaces the manual ticketing process with a fully automated, AI-integrated e-ticketing platform. Using advanced CCTV cameras, TRACS detects traffic violations such as speeding, red-light jumping, and helmet non-compliance - eliminating human discretion, confrontation, and bias to ensure fairness and accountability.

"Through TRACS, we are harnessing technology to serve and protect our citizens more effectively. It is not merely a Police Department initiative - it is a reform for every citizen," Shah said.

The system is integrated with Excise & Taxation, Driving License System, NADRA e-Sahulat, and modern payment gateways, allowing citizens to check and pay fines online or via the TRACS mobile app. In the first phase, 200 cameras have been installed across Karachi, with plans to expand to 12,000 cameras citywide and later to other districts.

TRACS Sahulat Centres at major traffic offices and police stations will assist citizens in paying fines, verifying violations, and contesting challans. The Citizen-Police Liaison Committee (CPLC) will oversee the process to ensure transparency and redress.

Shah said the new system would help curb accidents through strict, tech-backed enforcement.