
The National Productivity Organisation (NPO) is going to organise a webinar titled "Cost of Quality – Turning Quality into Profit" on Wednesday (today).
The webinar will provide information about the introduction to cost of quality (CoQ), categories of CoQ, poor quality and customer satisfaction, tools to track CoQ, how to measure CoQ in your organisation, and CoQ and continuous improvement, according to the NPO document shared on Monday.
The webinar aims to help participants understand that quality is not just a technical issue, but a cost and profit lever, to identify and reduce hidden costs due to poor quality in their area, empowered to make smarter resource allocation choices, cross-functional collaboration develop a shared language of quality across departments for better teamwork, know their functional role in improving quality and reducing cost and CoQ knowledge strengthens initiatives like Lean, Kaizen, and Six Sigma.
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