Iron Mountain: Limestone mine used for federal retirement paperwork processing

Elon Musk highlights a ‘limestone mine’ in Pennsylvania used for retirement paperwork processing at the Oval Office.


Pop Culture & Art February 12, 2025

During a press conference on Tuesday afternoon, President Donald Trump and Elon Musk shared a bizarre exchange, with Musk making an unexpected mention of a “limestone mine” where federal retirement paperwork is processed. 

The mine in question, as Musk described, is not a hypothetical facility but a real location called Iron Mountain, situated in Boyers, Pennsylvania. It plays a central role in processing federal employee retirement applications, a process that remains remarkably analog, despite various efforts to modernize.

According to Mediaite, Iron Mountain, a 330,000-square-foot data center located more than 200 feet underground, operates in a manner similar to how Musk described it. The facility houses a team of over 700 workers who manually process around 10,000 federal retirement applications each month. These applications are stored in manila envelopes and cardboard boxes, with the work conducted in eight massive file caverns. 

According to Musk’s Department of Government Efficiency (DOGE), the mine is the reason federal retirement processing is so slow. The process is limited by how quickly an elevator can transport workers through the mine shaft, which can take months to complete.

The facility has reportedly been operational since the mid-20th century, with the government initially selecting the mine for its secure, cool environment. In fact, the mine’s climate, which is naturally cool and protected from weather and external threats, was seen as ideal for storing sensitive documents. Iron Mountain was originally a private company, and over time, it became a hub for not only federal retirement processing but also the preservation of old Hollywood movie reels and photographic archives.

Despite the advantages of the mine’s location and climate, the real issue lies with the outdated methods used for processing paperwork. Previous attempts to digitize the process have been met with failure, resulting in millions of dollars spent without success. 

A 2021 report highlighted how the government had invested over $106 million in efforts to modernize the system, but these attempts proved ineffective. As a result, the retirement process remains largely manual, with employees still relying on physical signatures and paper printouts.

In a 2014 report, investigative journalist David Fahrenthold of The Washington Post referred to it as a “Sinkhole of Bureaucracy.” He detailed how the outdated methods and physical storage led to significant delays in processing retirement claims for federal employees.

COMMENTS

Replying to X

Comments are moderated and generally will be posted if they are on-topic and not abusive.

For more information, please see our Comments FAQ