Internet slowdown hits Pakistan as government boosts surveillance

Internet service providers in Pakistan are reporting significant slowdowns, attributing the disruption to increased government surveillance efforts aimed at enhancing security.

The Wireless and Internet Service Providers Association of Pakistan (WISPAP) claims that these measures have unintentionally crippled the nation's digital economy.

According to WISPAP, internet speeds have dropped by 30 to 40 per cent over recent weeks, impacting businesses and individuals who depend on reliable connectivity. The sectors most affected include call centres, e-commerce, and online businesses, with many considering relocating operations to countries with stable internet services.

Shahzad Arshad, Chairman of WISPAP, expressed concern over the deteriorating situation. "Our customers are increasingly abandoning smaller ISPs due to the unsustainable service quality. Continued disruptions could lead to a significant business exodus from Pakistan," he stated.

The current conditions have tarnished Pakistan's reputation as a digital entrepreneurship hub and are threatening economic stability. Enhanced surveillance measures, including restrictions on VPN usage, have particularly affected international businesses and freelancers who rely on secure, uninterrupted internet.

Industry leaders warn of a potential shift of operations abroad as businesses struggle to compete globally under the current internet constraints. "The lack of fast and secure internet is pushing us to the brink," noted a prominent e-commerce entrepreneur from Karachi.

Despite government assurances of prioritising security, the persistent slowdown has prompted calls for a balanced approach that safeguards both national security interests and the needs of the digital economy.

Concerns continue to grow as major platforms like Facebook and WhatsApp experience user access issues, further complicating the digital landscape in Pakistan.