Humanoid clerk helps to cut red tape in Russia

Human-like robot designed female clerk has started providing services to public in Siberia


Reuters July 14, 2020
PHOTO: REUTERS

MOSCOW:

A human-like robot designed to look and act like a female clerk has started providing services to the public at a government office in Siberia.

The humanoid, with long blond hair and brown eyes, is serving customers in Perm, a city 1,100 km east of Moscow.

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So far it only helps with issuing certificates to testify that people have a clean criminal record and no record of drug use, documents required in Russia to complete various legal transactions.

The robot has been designed to look like an average Russian woman, the company behind the project Promobot said. Its facial features were generated by artificial intelligence based on analysing the appearance of several thousand females.

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The robot, which wears the registry office uniform of white shirt and brown waistcoat, can recreate more than 600 human facial expressions by moving its eyes, eyebrows, and lips and other mechanical muscles covered with artificial skin, said Promobot.

The robot can ask and answer generic questions and is connected to a scanner and a printer. It also has access to a document database and fully replaces a registry office employee, the head of the registry office, said Leonid Gromov.

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