DPO for improving helpline service

SARGODHA: The Pukaar 15 helpline service in Sargodha received 74,594 calls during April, of which 41,023 were fake calls while 9,688 were genuine and the callers were provided police services according to the requirement.

This was stated by Pukaar 15 Centre In-charge Muhammad Mudassir during a monthly performance meeting of Rescue 15 on Wednesday. Sargodha District Police Officer Faisal Gulzar chaired the meeting.

He said that Rescue 15 was established to improve the public service delivery system, which not only made it easier to access the police but also helped the department receive information about different issues in a timely manner.

He stressed that public service should not be burdened through bogus calls so that a better performance is ensured.

Published in The Express Tribune, May 7^th, 2020.