The Pakistan International Airlines (PIA) has earned another honour in the region to make a transition to the new standard ISO 9001: 2015 – for Quality Management System (QMS).
The flight services department underwent ISO re-certification external audit on New QMS Standard ISO 9001: 2015 by Bureau Veritas Certification Company, said a press release of the national flag carrier.
This external audit covered selected base stations and airline’s head-office and successfully concluded without any non-conformity.
President and CEO PIA Musharraf Rasool Cyan has congratulated chief operating officer, Zia Qader Qureshi and flight services division on this feat.
He emphasised upon the implementation of this standard in letter and spirit to make PIA the first choice for travellers.
Cyan appreciated the flight service division on completing the transition in record time of less than 45 days.