Korean Air to get tougher on unruly passengers and ease stun gun rules

The South Korean carrier also said on Tuesday it will beef up security training of crew members

Newsdesk December 27, 2016
Korean Airplane. PHOTO: REUTERS

Korean Air Lines said it will allow crew members to "readily use stun guns" to manage in-flight disturbances, after coming in for criticism from US singer Richard Marx for its handling of an incident involving a violent passenger.

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The South Korean carrier also said on Tuesday it will beef up security training of crew members. Last week, Marx took to social media to criticise the airline for failing to subdue a chaotic event.

[fbpost link="https://www.facebook.com/richardmarxmusic/photos/a.181896790554.155690.170148395554/10154939347140555/?type=3&theater"]

Marx's wife, Daisy Fuentes, who was with the singer during the flight from Vietnam to South Korea, posted her experience on Instagram.


Korean Air Lines said on Tuesday its crew members are "hesitant" to use taser guns, because they are permitted for use on only "grave" situations which jeopardise the life of a passenger or crew member or the safety of a flight.

"We have decided to improve our conditions and procedure on using Taser guns to cope with violent acts and disturbances on board in a fast and efficient manner," it said in a statement, without elaborating on how it would revise the rules.

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However, a spokesman said the changes would ease conditions on using Taser guns so that crew can "readily use stun guns".

Marx tweeted his approval for the action.

In South Korea, the number of unlawful acts committed aboard airplanes has more than tripled over the past five years, according to government data.

Video footage of the recent incident posted on YouTube showed a young man in a business class seat spat and swore at crew members trying to restrain him with a rope.

On Monday, the passenger appeared for questioning by police, wearing a mask, thick-rimmed glasses and a hat. He apologised for his behavior but said he could not remember what had happened, according to video shown by broadcaster SBS.


Zee | 4 years ago | Reply On board a Koeran airliner: "ma'm, can I have another cup of water please?" Tazzed!!
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