US, Australia and New Zealand ban Samsung Galaxy Note 7 smartphones from air travel

Samsung said it was also expanding a US recall of the fire-prone model to a total of 1.9 million Note 7 phones


Reuters October 15, 2016
Samsung said it was also expanding a US recall of the fire-prone model to a total of 1.9 million Note 7 phones. PHOTO: REUTERS

Samsung Galaxy Note 7 smartphone devices will be banned from aircraft in the United States starting on Saturday at noon EDT under an emergency order, regulators said on Friday after numerous reports of the devices catching fire.

Samsung Electronics Co Ltd scrapped its flagship Galaxy Note 7 smartphone on Tuesday because of incidents where the phones began smoking or caught fire, dealing a huge blow to its reputation. The decision came after reports of fires in replacement devices prompted a new round of warnings from regulators, phone carriers and airlines.

Samsung sends customers fireproof boxes for Note 7 return

The order from the US Transportation Department and other agencies bars owners from carrying on the devices or stowing them in checked baggage during flights.

"We recognize that banning these phones from airlines will inconvenience some passengers, but the safety of all those aboard an aircraft must take priority," said Transportation Secretary Anthony Foxx.

"We are taking this additional step because even one fire incident inflight poses a high risk of severe personal injury and puts many lives at risk."

The Transportation Department warned that passengers who packed the devices in checked luggage raised the risk of "a catastrophic incident."

"Anyone violating the ban may be subject to criminal prosecution in addition to fines," the department said in a press statement.

The agency said that the phones might be confiscated from passengers attempting to take them onboard, and that people found onboard with the phones might face fines.

In another statement issued late Friday, the department clarified that owners who attempt to travel by air with Samsung Galaxy Note 7 devices would only be "denied boarding."

The world's largest phone maker this week said it was also expanding a US recall of the fire-prone model to a total of 1.9 million Note 7 phones, including the 1 million Galaxy Note 7s it recalled on Sept. 15.

The US Consumer Product Safety Commission said on Thursday the Note 7's battery "can overheat and catch fire, posing serious fire and burn hazard to consumers."

It added that Samsung had received 96 reports of batteries in Note 7 phones overheating in the United States, including 23 new reports since the Sept. 15 recall announcement.

Samsung crisis violates the PR rulebook

Meanwhile, Australian and New Zealand airlines have also barred the recalled Samsung Note 7 from all planes starting Sunday citing its "potential fire risk". Samsung, the world's largest smartphone maker, has halted production of its latest flagship mobile device and recalled all Note 7 phones and replacements following reports of exploding batteries and fires.

"(The ban) is due to concerns regarding potential fire risk from the device's battery after a number of incidents worldwide and follows a ban put in place by regulators overseas," Qantas and its discount carrier Jetstar said in a statement late Saturday.

"The ban applies to devices being carried onto the aircraft, in carry-on baggage as well as check-in luggage." Virgin Australia, Tigerair Australia and Air New Zealand issued similar announcements. Virgin and Air New Zealand "strongly advised" passengers not to bring the Note 7 phone to airports.

"They cannot be accepted for travel and there is no storage facility available for them at our check-in areas," Air New Zealand added. The Australian carriers previously told customers not to use or charge the smartphone if they were carrying it onboard flights, after Samsung's initial recall of the "phablet" last month.

The Note 7 crisis is set to cost the South Korean electronics giant billions in lost profits, and is a blow to a firm that prides itself on the quality production of cutting-edge technology.

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