McDonald’s welcomes Pakistanis behind the scenes in “Open Door” programme

Participants of the Open Doors kitchen tours learn the truth about McDonald’s food

The general public will be able to walk into McDonald’s Kitchens to see for themselves the stringent procedures and high quality of food and hygiene standards adopted in its restaurants. Customers, particularly mothers, are concerned about the cleanliness and quality of food served in restaurants when the family eats out. This year Open Door program will further reinforce customers trust and confidence in McDonald’s high quality standards, traceability and transparency.

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Jamil Mughal, Director Marketing and Development, McDonald’s Pakistan said:

“At McDonald’s, it’s all about customers and giving them the very best food. We want to be transparent about the food we serve so customers can be assured of high-quality and safe food from us. Our customers have enjoyed our food for 18 years in Pakistan and we stay committed to being our customers’ first choice,”

Participants of the Open Door kitchen tours learn the truth about McDonald’s food from ’farm to fork” – from its food sourcing and sustainability programs to food preparation in its restaurants. They learn about McDonald’s stringent safety and quality checks along all steps of the supply chain.



As a leading player in the global food and beverage industry, McDonald’s takes pride in its sustainable food sourcing program. Ingredients are only purchased from suppliers who uphold good practices in sustainable halal food sourcing, animal and people welfare. For example, all ingredients including chicken and beef are traceable to their parent sources and unannounced checks are regularly made by independent audit teams on all suppliers to ensure they adhere to the strict safety, quality, animal and people welfare requirements.

Watch it here:

1. Why McDonald’s patties are so juicy and delicious?

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2. What is the secret behind crispy McFries?

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3. Why McNuggets are so yummy?

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Since McDonald’s opened its kitchen doors last year, more than 20,586 people have already taken the kitchen tours including renowned celebrities Chef Shai, Dr. Farzeen, model Nadia Hussain and actor Humayun Saeed. Sharing their views, Nadia Hussain congratulated Team McDonald’s on setting high standards of hygiene and food quality in Pakistan. The health-conscious Dr. Farzeen after visiting the McDonald’s kitchen called McDonald’s her choice number one, where she saw no compromise on food and hygiene quality. Chef Shai, the kitchen queen, expressed her gratitude to Team McDonald’s for the special care it serves in its meals.



Members of the public who are interested in the kitchen tours can register online here.