Pakistan

Overseas Pakistanis can now apply for passport renewal online

Once processed the passports will be delivered to the location provided by the applicant

News Desk October 18, 2016

PHOTO: FILE

The interior ministry of Pakistan has launched an e-Services Portal to enable overseas Pakistanis to renew their passports online.

The portal, which went live last week, can be used to apply for renewal of Machine Readable Passports. The online application process takes approximately 16.5 minutes, it says on the website.

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Once processed the passports will be delivered to the location provided by the applicant within 10 days for a normal passport. An urgent renewal is processed within four days.

Further, Acting Consul General of Pakistan, Rana Samar Javed, told Khaleej Times "UAE-based Pakistanis can avail this 24-hour service as of now."

"This also means that people can save time by applying online instead of personally visiting the embassy in Abu Dhabi or consulate in Dubai," he added.

The e-Services Portal is linked to the Directorate General of Immigration and Passports for online service for Pakistani citizens around the world.

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However, currently the system only works for existing documents and is not available for new applications. "People will have to visit the consulate in cases where they are applying for a new passport such as for a newborn, since there are no previous records," explained Samar.

COMMENTS (19)

Wahab | 7 years ago | Reply @Ali Abdullah: I'm facing a similar situation. Did you eventually get your passport? How long did it take?

Assad | 7 years ago | Reply I have applied for an urgent online passport it is more than 25days and no response no one even bothered to answer my inquiries regarding this. For only this I was not able to sit in my exam.and lost my attempt and fee.what type of service is this I cannot understand.seems to be another fraud with overseas pakistanis

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Ali Abdullah | 8 years ago | Reply @bushra: Can you please tell me the email you used? I would love to hear something. Thanks!

bushra | 8 years ago | Reply @Ali: Dear Applicant, Your application is received and still pending in queue. Best regards thats what they have replied me after 20 days.and on website its written application is in process. same is happening to me.

Ali | 8 years ago | Reply @bushra: I have emailed them as well and there was no response. I also got an email a couple of weeks ago that my application for approved but the website still says it is in process. Did the same happen to you?

bushra | 8 years ago | Reply @Ali Abdullah: i am facing the same problem.and they are not picking up the internation call.i have applied on 25/10/16 its been more then 20 days,no news. i asked my brother to call them from pakistan and they said tracking id is not valid but its the same id which is on the application confirmation pdf file.they said to email them all the details again.

Ali Abdullah | 8 years ago | Reply I applied 4 weeks ago and I have not heard anything. Is anyone else having the same problem. What is the best way to reach them? No one picks up on the numbers they provided.

Bushra | 8 years ago | Reply Do they need overseas id card?@nadeem:

Bushra | 8 years ago | Reply Hey Do they ask for overseas id card in document section plz?

Bewildered | 8 years ago | Reply "Why can’t I access e-Services Portal on low resolution screen? To make the user experience as smooth and clean as possible, e-Services Portal enforces certain restrictions. One of these restrictions is preventing the use of low resolution screens to access the system. Please use a system with a minimum screen resolution of 1280 x 720." So, no Netbook, iPad, or Cell. What a stupid system.

nadeem | 8 years ago | Reply I have already entered 70% of my application in the system, photo and fingerprint upload is left. The system works beautifully, support documentation is top class. Is this really a Pakistani government organization..? Keep it up

inkalabi | 8 years ago | Reply Thanks you IK.. this is all because of dharna..

Narius Irani | 8 years ago | Reply I do not for one minute doubt NADRA's capabilities. Whilst we see mismanagement in multiple government departments, my experience with NADRA has been very pleasant. From the responsiveness of its customer service (in terms of assisting over the phone or guiding via email) or the turn around time for NICOP cards for me and my family, I am unable to fault with this service. I would probably take a step further and say that the turnaround time and service level NADRA has offered me in this regard could be ranked amongst the best in the world. Good work guys!!!

M. Emad | 8 years ago | Reply Bangladesh citizen now can visit Russia without visa.

Hassan Yousafzai | 8 years ago | Reply Good work. Hopefully it will successfully be launched for Pakistanis living in Pakistan within specified time as mentioned. Appreciating this effort and keep up the good work.

Mohammad | 8 years ago | Reply Alhamdulillah.... Big News!

IBN E ASHFAQUE | 8 years ago | Reply Thank Allah Pakistan has arrived in the 21st century. But I am still skeptical. Please should monitor this service if it survives the forces of the BABBUS..........It is too good news to believe it in. I am a 60 year old overseas Pakistani and have to endure the torture of getting my passport and that of my family renewed every few years..........May Allah guide us all.....

BrainBro | 8 years ago | Reply This is BADLY needed for Pakistanis within Pakistan.

Careless Whisper | 8 years ago | Reply Great News... Thanks Nadra

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