Consumer court: Shop sued over defective mobile phone

Published: November 30, 2013

LAHORE: A consumer court on Friday issued notice to the proprietor of a mobile phone shop in a suit seeking Rs400,000 as damages. Petitioner Muhammad Safdar said he purchased a mobile from Muhammad Jameel’s shop, Jameel Mobile, for Rs17,000. He said the respondent had told him that he would be responsible if the phone turned out to be faulty. Safdar said a few days after he bought the phone he found that its camera was not very good. The phone went off while in use. He said when he took the phone to the shop, Jameel told him to collect it the next day. Safdar said the respondent took several days and then refused to repair it. He prayed the court to direct Jameel to pay him Rs400,000 in damages for mental agony. Jameel told The Express Tribune that the phone had been repaired but the petitioner was not satisfied. He said he had asked Safdar to bring back the phone again for repair but had not shown up.  

Published in The Express Tribune, November 30th, 2013.

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