A consumer court has directed the Jadoon & Company Import and Export Customs Clearing and Shipping Agent to pay Rs40,000 as damages to the petitioner for not delivering a parcel to the UK.
Petitioner Ahmed Nawaz submitted that he had sent a parcel containing eight men’s suits valued at Rs20,000 to the UK though the said company.
He said that the respondent, Wahab Khan Jadoon, had assured him that the parcel would be delivered on time, but it was not. He said when he asked the respondent why the parcel had not been delivered, he made various excuses. He sought Rs200,000 in damages from the company.
The respondent had submitted a written statement at an earlier hearing in which he contended that the parcel was delivered on time to the given address.
However, no one appeared before the court on the respondent’s behalf at subsequent hearings. The court proceeded with the case ex-parte. The judge directed the respondent to reimburse the petitioner for the cost of the suits and another Rs20,000 as damages.
Published in The Express Tribune, November 7th, 2012.
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