Claim to fame: Will the ‘real’ Mamoo Burger please stand up?

Next-door burger joints lure customers by disputing the other’s authenticity.


Zahid Rabbani August 24, 2012

RAWALPINDI: Is it good business sense to set up shop next door to my competitor? 

Why go through all the effort to steal customers when you could opt for another location and tap a new market? The owners of two popular burger spots in Chandni Chowk, both of which claim to be the real Mamoo Burger have a different view. “Next door businesses do more than increase chances of a sale, they increase foot traffic. People can compare shop and check out a number of similar products,” say the owners.

Could the advertising tactics be to dupe the public? Perhaps, they even discuss trade secrets and swap jokes about customers’ ignorance. Located side-by-side at Chandni Chowk wagon stop, Asli (real) Mamoo Burger and Mamoo Burger Point battle it out with advertising claims. A large banner at Asli Mamoo Burger reads, “Anybody disproving our claim will be given a reward of Rs5 lakhs,” while the banner displayed by Mamoo Burger Point states: “You can confirm the veracity of our claim from the market.”

Despite their claims, the burgers taste remarkably similar. An impromptu consumer survey yielded some interesting insights. “This way they invite customers to discover the goodies they have,” said Dr Farrukh, a regular customer. The shami kebab, the golden egg, the oozing butter and all the crunchy vegetables that come along with sauce are all the same otherwise.

According to Dr Farrukh, “Both burgers are so good that it actually is a tough job to determine which one’s better. Till then, they should keep treating customers with free burgers to help them decide,” joked Jamal Hussain, a chemist.

Ali Ahmed, a trader, has his own pet theory: “If you need to promote your burger, why not create something different? I’m no fortune-teller, but my guess is the banners displayed at both shops are a ploy to lure customers and they are owned by the same guy,” he said. “The banners trigger curiosity in passersby and make them want to taste the burger to find out for themselves,” added Salman Aqeel, a property dealer.

One of the owners summed it up best: “Advertisements are created to generate consumer interest and to increase consumption.” Although not everyone buys the message transmitted through these banners, people do get intrigued by them, he said. “For businesses, this translates into sales in the longer run.”

Published in The Express Tribune, August 25th, 2012.

COMMENTS (20)

Anum | 11 years ago | Reply I have a MacDonald Burger habit. I adore their burgers. Once you've had it, there really is no going back ever to any other, which is considerably inferior, I prefer them to even over home meals, as they save time and women the labor of cooking.
Hamid | 11 years ago | Reply

McDonald or KFC have been around for years, and I still don't know exactly what they're like. I’m not the kind of person who is ever going to visit them. Mass production meals I dislike like Shafqat. I suspect marketing activity here – a sequence of advertising.

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