Telecoms rising
Good news for Pakistan in the telecommunications sector where access to services is nearing historic landmarks.

Telecoms rising
Broadband use has seen an astonishing 118 per cent growth over the past fiscal year, a trend that shows no signs of slowing down. But before congratulating the service providers, it should be pointed out that PTCL, the largest provider of broadband internet, may be guilty of inaccurate advertising. The speeds available to its subscribers and would-be customers is all too often not what is promised in the advertisements. This complaint has been aired of late by a substantial proportion of users and the industry regulator, the Pakistan Telecommunication Authority, needs to take note of this and ask the provider to explain the discrepancy. Custom service issues remain for mobile phone customers as well. This may well be a consequence of the fact that the country ranks among the top in the world in mobile phone use. Clearly, this growth has come at the expense of service, and that's something the providers need to pay attention to.
Published in The Express Tribune, August 18th, 2010.
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