Ariana Grande fans struggle as Eternal Sunshine tour tickets face technical glitches

Fans of Ariana Grande were left frustrated as tickets for the UK leg of her Eternal Sunshine Tour experienced technical issues during the presale.

Many reported that Ticketmaster froze or displayed long wait times shortly after the 10 am launch, leaving eager concertgoers unable to secure seats.

Social media quickly filled with complaints from disappointed fans, some sharing that tickets seemed to vanish despite waiting in long queues.

Others worried that their payments had not gone through, adding to the chaos. Even those who managed to navigate the site found tickets selling out in minutes.

In response to the ongoing difficulties, Ticketmaster advised users that high demand was expected and urged patience while keeping their place in line.

Ariana Grande addressed fans directly on social media, expressing her concern over secondary ticket resellers and promising to work toward getting more tickets into the hands of genuine fans.

She wrote: “I hear you and hopefully, we will be able to get more of these tickets into your hands instead of theirs. It’s not right. My team and I see it and we care very much.”

The frenzy follows a similar sellout in the US, where fans struggled with resold tickets being offered at inflated prices. Grande’s message highlighted her commitment to her supporters and her awareness of the frustrations caused by technical glitches and scalping.