With aim to improve the passenger experience and reduce waiting time, a German company has completed its survey for the installation of state-of-the-art automated border control e-gates at the Islamabad International Airport, The Express Tribune learned on good authority.
According to international experts, the airport is well-suited for implementing this modern immigration system. The advanced system will provide automated immigration services to passengers on all arriving and departing flights, significantly improving the passenger experience and reducing waiting time.
Sources in the Pakistan Civil Aviation Authority (PCAA) told The Express Tribune that renowned German firm M2P would provide technical assistance for the feasibility study, planning, design, and installation of the e-gates system.
After a detailed survey, M2P experts formally declared the Islamabad International Airport fit for the installation. This project is part of efforts to modernise immigration processes while reducing operational costs and enhancing passenger satisfaction.
The e-gate system to be installed at both the arrival and departure gates will verify passenger identities using the latest technology. In light of increasing passenger traffic and the ongoing expansion of the Islamabad International Airport, the goal is to upgrade the border control process, ensuring a smoother and more secure immigration experience.
Sources further said that the automated immigration system would verify both travel documents and personal identity to uphold border security and integrity. The project scope includes delivery, installation, integration, testing, commissioning, and ongoing maintenance of the e-gate system.
According to the PCAA officials, this marks a new milestone in Pakistan's aviation sector. E-gates will also be installed at Lahore and Karachi airports.
Representatives from M2P, including Managing Partner Christopher Mostert and Director of Engineering Services Kashif Shah Jelani, recently visited the CAA central office to finalise project details. The meeting was chaired by Deputy Director General (Airports) Sadiqur Rehman, with other senior officials including Deputy DG (Works & Development) Samir Saeed in attendance.
Officials noted that e-gates were already operational at some of the world's most advanced airports, and their implementation in Pakistan would further enhance operational efficiency. It is also expected to improve the international rating of the Islamabad International Airport, benefiting international travelers, overseas Pakistanis, and locals alike. Complaints about traditional immigration desks and long queues will also be eliminated, officials added.
Once installed, passengers will enjoy a smoother, faster travel experience at the Islamabad International Airport. After the Islamabad International Airport, surveys for Lahore and Karachi airports would be completed in the coming days, the meeting was told.
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