A humane directive

Islamabad's new directive prohibits hospitals from withholding bodies over unpaid bills, prioritizing empathy.

For years, families in Islamabad have faced the agonising ordeal of hospitals refusing to release their loved ones' remains until outstanding bills were cleared. Already reeling from loss, many are compelled to scrape together funds to settle exorbitant medical costs before they could proceed with funeral arrangements. This practice was particularly prevalent in private hospitals, where high fees compounded the distress of bereaved families.

In an attempt to restore dignity of the grieving families, the Islamabad Health Regulatory Authority has issued a groundbreaking directive prohibiting hospitals in the Islamabad Capital Territory from withholding the bodies of deceased patients over unpaid medical bills. Hospitals have frequently prioritised profits over empathy, turning moments of profound grief into transactional exchanges. This, however, does not absolve families of their financial obligations but ensures that the grieving process is not marred by undue distress. Hospitals still have legal avenues to recover outstanding dues. IHRA's directive introduces much-needed humanity into the healthcare system, ensuring that compassion takes precedence over profit. Hospitals will no longer be able to use the deceased as leverage for bill settlement, a practice that was not only ethically questionable but also contrary to the spirit of medical care. The decision not only highlights the pressing need for healthcare reforms in Pakistan but also sets a precedent that could inspire similar reforms in other parts of the country, bringing relief to countless families.

As the implementation of this policy unfolds, it is essential that hospitals adhere strictly to these directives, and that IHRA remains vigilant in monitoring compliance. The focus must now shift toward creating a more patient-centred healthcare system where empathy and ethics guide every aspect of care, even in death.