OpenAI reaches 1 million business users

In a significant milestone, OpenAI’s paid business offerings—ChatGPT Enterprise, Team, and Edu—have reached one million paying users.

This growth represents a rapid rise from the 600,000 users recorded in April this year and is a clear indication of the widespread adoption of AI-powered tools across industries.

The milestone reflects the increasing demand for business-centric AI solutions as organizations look to transform operations and improve productivity.

In January, Brad Lightcap, OpenAI’s chief operating officer, reported that ChatGPT Enterprise—the company’s flagship business product—was already gaining traction, with 150,000 users from 260 organizations.

Today, with the broader lineup including ChatGPT Team and ChatGPT Edu, OpenAI's business ecosystem has flourished.

Beyond user growth, OpenAI is also tracking how businesses are leveraging ChatGPT’s capabilities to boost productivity.

A recent survey of 4,700 business users revealed that ChatGPT Enterprise, Team, and Edu are contributing to a 92% increase in productivity.

Nearly 88% of respondents said that these products helped them save time, while 75% reported improvements in creativity and innovation.

The most common use cases among businesses include research gathering, content drafting and editing, and ideation.

This aligns with findings from other industry surveys that highlight the productivity and revenue gains associated with generative AI platforms.

For instance, a Google Cloud report noted that 74% of companies using at least one generative AI application saw a return on investment within a year. Among those, 45% reported productivity improvements in IT processes and staff efficiency.

With its expanding global user base and new models like GPT-4o mini leading the way, OpenAI is well-positioned to remain at the forefront of AI-driven business transformation.

As the landscape evolves, businesses across industries will continue to explore how generative AI can streamline their operations, enhance creativity, and unlock new levels of productivity.