Google relists Indian apps in U-turn after government criticism

US firm removed over 100 Indian apps on Friday for non-compliance with in-app payment policy


Reuters March 05, 2024
A logo of Google is seen on its office building in Hyderabad, India, January 29, 2024. PHOTO: REUTERS

NEW DELHI:

Alphabet's Google (GOOGL.O) will restore the Indian apps it deleted after a billing dispute, the company said on Tuesday, a reversal in stance following pushback from the government and local internet startups.

The US firm on Friday removed more than 100 Indian apps, including popular ones by Matrimony.com (MATI.NS), for not complying with its policy of paying a service fee when in-app payment options other than Google's are used.

"In the spirit of cooperation, we are temporarily reinstating the apps of the developers with appeals pending in the Supreme Court," Google said in a statement.

The decision was taken after a closed-door meeting between Google India head Sanjay Gupta and IT minister Ashwini Vaishnaw, a source familiar with the discussions said.

Read more: Google removes Indian matrimonial, job search apps as fees row escalates

The app removals sparked criticism from Indian companies, many of which have been at loggerheads with Google for years.

The dispute centres on efforts by some Indian startups to stop Google from imposing a fee of 11%-26% on in-app payments, after the country's antitrust authorities ordered it not to enforce an earlier fee of 15%-30%. The startups have challenged Google's policy in courts, including the Supreme Court, and before the antitrust watchdog.

"We believe that in the coming months, both the start-up community as well as Google would be able to come to a long-term resolution," Vaishnaw told Reuters partner ANI after meeting Google.

Vaishnaw on Saturday criticized Google's decision to remove apps, saying it "cannot be permitted".

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