Signal back up after outage

Signal has seen a rise in downloads following a change in WhatsApp’s privacy terms


Reuters January 18, 2021
The Signal messaging app logo is seen on a smartphone, in front of the same displayed same logo, in this illustration taken, January 13, 2021. PHOTO: REUTERS

Signal said on Saturday it had restored its services a day after the application faced technical difficulties as it dealt with a flood of new users after rival messaging app WhatsApp announced a controversial change in privacy terms.

Signal has seen a rise in downloads following a change in WhatsApp’s privacy terms, which required WhatsApp users to share their data with both Facebook and Instagram.

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Signal users might see errors in some chats as a side effect of the outage, but will be resolved in the next update of the app, the company said in a tweet.

The error does not affect the security of the chat, the company added.

“We have been adding new servers and extra capacity at a record pace every single day this week, but today exceeded even our most optimistic projections,” said Aruna Harder, Chief Operating Officer of Signal Messenger.

Take it or leave it: WhatsApp will now share your data with Facebook

Currently, more than 1,300 users are still facing issues, according to outage tracking website Downdetector.

The non-profit Signal Foundation based in Silicon Valley, which currently oversees the app, was launched in February 2018 with Brian Acton, who co-founded WhatsApp before selling it to Facebook, providing initial funding of $50 million.

 

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